TECHNICAL WARRANTY

With this document, and subject to the terms and conditions contained therein, SAULEDA S.A. guarantees all of its technical fabrics against anomalous damage to the fabric and/or colour. This guarantee will be applicable as long as the maintenance, cleaning and storage work of the fabrics has been carried out correctly according to the instructions described in this document.

Compliance with specifications

• Sauleda guarantees that, at the time of delivery of its fabrics, they comply with the technical specifications indicated in the Technical Data Sheets issued and available to our customers.

Warranty Coverage

• This warranty applies if the fabric becomes unusable or deteriorates prematurely under normal conditions of exposure and use.

• The warranty comes into effect from the date of delivery note to the customer.

• For the warranty to be valid, it is essential to have the installer’s sales invoice
• The warranty includes only and exclusively the cost of the fabric and according to the percentage of Sauleda’s responsibility according to the years of coverage that have elapsed (see warranty coverage according to articles). This value can never exceed the initial retail value of the product.

WARRANTY 7 YEARS ITEMS:

• SAULEDA PANAMA and SAULEDA PANAMA FR
• SAULEDA SUPERTRANS and SAULEDA SUPERTRANS FR
• SAULEDA OPAK-FR
• SAULEDA CLASS-FR
• SAULEDA CUBE
• SAULEDA TREND and SAULEDA TREND LIGHT
• SAULEDA TRAFIK

Defect occurred during 1st year 2nd year 3rd year 4th year 5th year 6th year 7th year

Cost Percentage 100% 80% 60% 40% 20% 10% 5%

WARRANTY 5 YEARS ITEMS:

• SAULEDA MONZA AND SAULEDA MONZA-FR

•SAULEDA VP-FR

• SAULEDA RALLYE

• SAULEDA POOL

• SAULEDA CUBE

• SAULEDA TEXILIFE

Defect occurred during 1st year 2nd year 3rd year 4th year 5th year

Cost Percentage 100% 80% 60% 30% 15%

WARRANTY 4 YEARS ITEMS:

• SAULEDA MONZA MATE

• SAULEDA SUNTEC

• SAULEDA PORT M1

• SAULEDA PORT AND SAULEDA PORT PRO

• SAULEDA DRAFT

Defect occurred during 1st year 2nd year 3rd year 4th year

Cost Percentage 100% 75% 50% 25%

WARRANTY 3 YEARS ITEMS:

• SAULEDA MULTITEX

• SAULEDA LEMANS

• SAULEDA TARP

• SAULEDA TEXILIFE

• SAULEDA SAULI

Defect occurred during 1st year 2nd year 3rd year

Cost Percentage 100% 70% 40%

The warranty does not cover any part of the awning other than the fabric manufactured by Sauleda, S.A., such as iron, fittings, mechanisms, hanging parts, structures, etc. The installation of the awning and its manufacture and production, installation and maintenance are also not included

Tissue damage from aging and normal use is not included.

Damage caused by improper installation or improper maintenance (abrasive blasting) is not included

In particular, the warranty excludes the following accidents, misuse and negligence:

• Insufficient maintenance or use of improper products or tools.

• The improper use of detergents, chemicals or solvents, scraping tools or abrasive bushings, or other instruments that may damage the awning fabric.

• Abnormal weather conditions.

• Air pollution, pesticide use, dirt caused by animals, bird droppings.

• Errors due to installation, handling errors by the user.

• Falling objects on the fabric, burns from cigarettes, firecrackers, flares or others, fire.

• Placing objects on awnings, traffic accidents, vandalism, etc.

For this to be effective, within 15 days of observing the damage, customers must send a registered letter requesting acknowledgment of receipt to SAULEDA, S.A. – Customer Service Department (Customer Service Department) – Travessera de les Corts, 102 E-08028 BARCELONA (Spain) with the sales invoice.

The guarantee will become effective once the necessary loss appraisals have been carried out, in accordance with the established terms.

It is advisable to carry out regular maintenance and cleaning operations on the fabrics. To do this, we will proceed to:

• Use a chamois to remove solid residues that may be on the surface of the fabric. If this is not enough, clean with water and a little neutral soap, rinsing well afterwards. Occasionally, and always in testing, a chamois dipped in alcohol can be used. Bleach diluted to 10% can also be used, rinsing thoroughly.

• In case of subsequent storage, it is very important to carefully dry the entire surface of the fabric. It should be stored in a dry and protected environment.

• Avoid cleaning with abrasive products, steam, hydrocarbons, solvents and strong acids and bases.

• Check possible areas of wear and tear, as well as the condition of the welds.

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